Job Description

Full-time

Description

Summary

The Accounts Receivable and Accounts Payable (AR/AP) Manager is responsible for overseeing the end-to-end accounts receivable and accounts payable functions. This role ensures timely billing, collections, vendor payments, reconciliation, and financial reporting accuracy. The manager will lead a team, enforce compliance with internal controls, and collaborate across departments to ensure optimal cash flow and financial accuracy.

Key Responsibilities

Accounts Receivable (AR):

• Ensure accurate and timely posting of incoming payments.
• Monitor aging reports and follow up on overdue accounts.
• Establish credit policies and manage credit risk.
• Reconcile AR ledger and resolve discrepancies.
• Prepare AR reports for internal stakeholders.

Accounts Payable (AP):

• Manage vendor invoice processing and approval workflows.
• Ensure timely and accurate payments in accordance with vendor terms.
• Maintain vendor records and resolve discrepancies.
• Oversee the reconciliation of AP sub-ledger to the general ledger.
• Ensure compliance with tax and regulatory requirements (e.g., 1099s, VAT).

Banking

• Pull lockbox images and lockbox data daily
• Upload AR invoices from Blaze
• Assist / Backup for other banking items:
• Review for returned checks, distribute to the branches accordingly
• Pull ACH drafts two-three times per week as necessary
• Release wires/ach payments as needed for controllers
• Pull monthly ACH draft for rent

Customer Credit Card Payment Reconciliation

• Review bank items to cross check deposits are accurate for credit card deposits
• Manage all chargebacks and disputes
• Post all monthly fees associated with credit cards for all branches

Customer Collections

• Send demand letters to customers
• Manage all accounts with collection agency/lawyers
• Review with dealership staff for Mechanic’s Lien
• Review weekly with the AR team for all customer accounts
• Work with the AR team when they need help to collect
• Review collection software daily for any open tasks that are assigned to me
• Send monthly collections report
• Review Paccar Fleet customers for disputes and rejections daily
• Maintain a biweekly letter series to distribute to past due customers
• Review large credit holds with AR team 
• Review AR accounts for credit limit increases 
• Review open customer credit balances per the written policy

Leadership and Operations:

• Supervise and train AR/AP staff.
• Improve financial processes and implement best practices.
• Collaborate with procurement, sales, and finance teams.
• Assist in audits and ensure compliance with internal controls.
• Support month-end and year-end closing processes.

Requirements

  Business Skills

Individual has demonstrated a strong set of business skills listed below.

• Resiliency - Quickly recovering from adversity.
• Problem Solving - Defining, analyzing and diagnosing key components of a problem to formulate a solution.
• Continuous Learning - Taking initiative to regularly learn new concepts, technologies and/or methods.
• Time and Priority Management - Prioritizing and completing tasks in order to deliver desired outcomes within allotted timeframes.
• Goal Orientation - Setting, pursuing and attaining goals, regardless of obstacles or circumstances.
• Creativity and Innovation - Creating new approaches, designs, processes, technologies and/or systems to achieve the desired result.
• Flexibility - Readily modifying, responding and adapting to change with minimal resistance.
• Teamwork - Cooperating with others to meet objectives.
• Diplomacy - Effectively and tactfully handling difficult or sensitive issues.
• Appreciating Others - Identifying with and caring about others.
• Customer Focus - Anticipating, meeting and/or exceeding customer needs, wants and expectations.
• Decision Making - Analyzing all aspects of a situation to make consistently sound and timely decisions.
• Leadership - Organizing and influencing people to believe in a vision while creating a sense of purpose and direction.
• Interpersonal Skills - Effectively communicating, building rapport and relating well to all kinds of people.
• Planning and Organizing - Establishing courses of action to ensure that work is completed effectively.
• Conflict Management - Understanding, addressing and resolving conflict constructively.
• Employee Development/Coaching - Facilitating, supporting and contributing to the professional growth of others.
• Project Management - Identifying and overseeing all resources, tasks, systems, and people to obtain results.
• Understanding Others - Understanding the uniqueness and contributions of others.
• Influencing Others - Personally affecting others actions, decisions, opinions or thinking.
• Negotiation - Listening to many points of view and facilitating agreements between two or more parties.

Behaviors  

Individual needs to have the following behaviors for superior job performance.

• Interaction - The job requires frequent communication and engagement with others.
• People-Oriented - The job requires building rapport with a wide range of individuals.
• Customer-Oriented - The job requires identification and fulfillment of customer expectations.
• Versatile - The job requires adapting to various situations with ease.
• Frequent Change - The job requires rapid shifts between tasks.
• Urgency - The job requires decisiveness, quick response, and fast action.
• Persistence - The job requires finishing tasks despite challenges or resistance.
• Following Policy - The job requires adhering to rules, regulations or existing methods.
• Analysis - The job requires compiling, confirming, and organizing information.

Qualifications and Other Requirements

• 2+ years of experience in AR/AP or general accounting
• Proficiency in Excel
• Strong understanding of GAAP and internal controls.
• Excellent analytical, organizational, and communication skills.
• Ability to manage multiple priorities.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• Mobility: Ability to move around the office or different company locations.
• Vision/Hearing: adequate eyesight and visual acuity to work with computers and read technical documents. hearing to communicate with coworkers and clients, and listen to phone conversations
• Manual dexterity: ability to operate computers, keyboards, and other technical equipment
• Lifting: Ability to lift and move equipment such as computers, servers, and other hardware. 25-50 lbs
• Driving: Ability to drive to Palmer Locations for onsite visits. 
• Hours Worked: Willingness to be flexible with working hours when needed to meet project deadlines or handle IT emergencies.

Company overview

Work with a strong organization summarized below: 

Palmer Trucks is a full-service Kenworth dealership network serving Ohio, Indiana, Kentucky and Illinois with a comprehensive package of products and services. As a family-owned business with more than a half-century history of growth and success, Palmer Trucks has grown to a team of 700 individuals. With more than two million trucks on U.S. highways and interstates at any given time, a paramount need exists to keep the industry moving forward – 24 hours a day, 7 days a week.

We maintain a commitment to forming authentic and valuable connections through fulfilling the industry’s unique, time-sensitive needs as a trusted partner. We accomplish this by providing products and services of the highest quality and value – personalized for you. Because of this philosophy, we develop and nurture long-term, valuable relationships with our partners. The Palmer Trucks team has the utmost privilege and gratitude of doing business, and these core values are what keep customers returning year-after-year and are what have kept us – On the Road Since 1965.

Benefits  

Palmer Trucks is a family-owned company with nearly 60 years of success, treating everyone with respect and dignity. Our team is always ready to help you find the best benefits package for you and your family. 

Individual, spouse and family coverage. Multiple products are affordable and provide value for you and your family. 

• Health and Wellness Benefits 
• Medical Insurance 
• Dental Insurance 
• Vision Insurance
• Supplemental Products like Short-Term, Long-Term Disability 

Financial stability and Retirement Preparedness: 

• Our 401(k) program includes a company match 
• Retirement Planning Assistance 
• Financial Guidance and Education 

Paid Time Off:

• Full-time employees enjoy paid holidays and personal time 
• Vacation based on the length of service. 

Resources when we face major challenges and life events:

• Life Insurance Hospital Stay, Critical Illness, other products
• Bereavement Services and Employment Assistance Program
• Mental Health Resources readily accessible and without stigma 

Paid Training and Tools Assistance to do the job right. 

Job Posting Information  

This position is with an immediate opening start date and will allow for the proper notice for existing employer. Submit your resume with confidence that all contacts with us are completely confidential. 

Palmer Trucks is committed to working with and providing reasonable accommodations to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact:hr@palmertrucks.com 

Palmer Trucks is an Equal Opportunity Employer. All Applicants are considered for employment without a regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status or any other legally protected category.

Reports to: Financial Controller

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