Concierge Job at Hebrew SeniorLife, Canton, MA

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  • Hebrew SeniorLife
  • Canton, MA

Job Description

Job Description:

Responsibilities

  • Greet residents and guests

  • Answers all incoming calls to the front desk and relays the calls to the appropriate party courteously and efficiently

  • Uses alarm panel to respond to residents assists/smoke alarms in emergency situations and communicates the situations to administration also communicates any unusual events, missing items, or alleged thefts

  • Coordinates all emergency response efforts, including directing emergency vehicles to the SNF and EL, as well as the IL

  • Provide Resident Information Forms. DNR information (from binders) and E-Clinical information (from computer) to paramedics and medical transport companies, as well as internal medical and emergency responders

  • Uses two way radio to communicate with various nursing, maintenance and administration staff

  • Uses computer for E-Clinical information and various administration duties received by residents and other staff

  • Log keys in and out

  • Account for residents using the daily census and flipper sheets

  • Handle maintenance and housekeeping requests

  • Log in packages and notify residents

  • Update the daily resident census

  • Keep front desk area clean and organized

  • Apply postage and transmit fax messages for staff and residents

  • Assist residents with proper procedure for sending out dry cleaning

  • Anticipates and meets the needs of the residents

  • Schedule resident IT appointments & submit monthly log to ED

  • Reserve conference rooms using Microsoft Outlook and perform other clerical duties as assigned

Remote Type

Salary Range:

$35,693.00 - $53,539.00

Job Tags

Remote work,

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