Job Description

Join to apply for the Director - Checkout Product Growth role at PayPal

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

As a leader of the Growth function for Large Enterprise (LE), you will play a crucial role in ensuring the adoption of exceptional proprietary checkout solutions for our merchants through strategic 1:1 engagement. These products include PayPal Checkout, Pay with Venmo, Fastlane and all associated features. Join our team and make a significant impact by driving product adoption and delivering outstanding value to our merchants through strategic partnerships.

Job Description:

Essential Responsibilities:

• Establish a shared vision across the company for one or more products with a deliberate and cohesive strategy.
• Leads product strategy development, and develops a clear, executable view of the product strategy with cross-functional stakeholders.
• Influences the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Champions the customer experience and prioritizes customer needs in product requirements and decision making.
• Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
• Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Responsible for product profitability, including budgetary decisions.
• Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
• Leads a cross-function team, partnering with global partners including content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.
• Minimum of 3 years management experience

Additional Responsibilities And Preferred Qualifications:

• Payments Industry Expertise: A minimum of 8+ years of experience in the payments industry, particularly in branded checkout experiences.
• Business-to-Business Sales and Relationship Building: Demonstrated experience of 5+ years in business-to-business sales, relationship building, and business development.
• Partner Relationship Development: Proven track record in identifying, developing, and contracting partner relationships within an enterprise context.
• Enterprise Merchant and Marketplace Expertise: Hands-on experience working with the processing and payout needs of enterprise merchants and marketplaces.
• People leadership skills: Demonstrated success building teams and effectively leading cross-functional organizations.
• Effective Communication Skills: Adaptable and eloquent communicator with the ability to effectively engage with stakeholders at various levels, including product teams, engineering teams, and clients.
• B2B and Product Software Proficiency: Experience with B2B and product software tools, including but not limited to Powerpoint, Salesforce, Jira, and Sharepoint.
• Education: A Bachelor's degree is required, while an advanced degree is preferred.
• Preferred Buyer Experience: Previous experience as a buyer of payment services is preferred.

PayPal is committed to fair and equitable compensation practices. The U.S. national annual pay range for this role is $188,000 to $323,950. For more information, visit

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

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