Job Description

Job Description

Job Description

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsibilities

We are seeking a knowledgeable and client-focused Financial Consultant to join our team at Nottingham Investment Services (a division of Community Financial Systems, Inc.) a leading financial services institution. The ideal candidate will play a key role in helping individuals and businesses achieve their financial goals through personalized investment strategies, retirement planning, and holistic financial solutions. This position requires a deep understanding of financial markets, strong interpersonal skills, and a commitment to ethical financial guidance.

Key Responsibilities:

• Consult with clients to assess their financial situations and develop customized financial plans
• Recommend a mix of investment, insurance, retirement, and banking products that align with clients' goals and risk tolerance
• Conduct regular portfolio reviews and adjust strategies based on market conditions and client life changes
• Stay informed about economic trends, financial markets, and regulatory changes to provide informed advice
• Cultivate long-term client relationships based on trust, transparency, and results
• Collaborate and partner with internal departments to deliver comprehensive solutions, i.e. Retail Branch partners, Commercial Banking partners, BPAS and OneGroup Insurance
• Adhere strictly to industry regulations and internal policies, maintaining documentation and compliance standards
• Meet or exceed individual performance metrics including asset growth, client acquisition, and retention targets
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion.

Qualifications

• Bachelor's degree in Finance, Economics, Business, or a related field (MBA or CFA designation a plus)
• 2–5 years of experience in financial advising, wealth management, or investment consulting
• Appropriate financial licenses required (e.g., FINRA Series 7, 63/65 or 66; CFP preferred), Life, Accident and Health Insurance
• Strong knowledge of investment strategies, retirement planning, tax implications, and insurance products
• Exceptional communication and interpersonal skills
• Proven track record of building and managing client relationships
• Team player with the ability to collaborate with others
• Proficient in financial planning software and CRM systems
• All applicants must be 18 years of age or older

Preferred Skills:

• Experience with mass affluent, high-net-worth and commercial clients
• Strong analytical thinking and decision-making skills
• Bilingual or multilingual proficiency is a plus
• Familiarity with digital advisory platforms and financial technology tools
• High level of emotional intelligence, empathy, and professionalism
• Expert knowledge of basic personal computer, MS Office (e.g., Word, Excel, PowerPoint) and internet applications
• Comfortable working in a fast-paced, technology-driven environment
• Detail oriented with superior organizational skills and ability to prioritize

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