Job Description

Human Resources Director

Highgate Hotels a leading real estate investment and hospitality management company with a global portfolio of more than 400 hotels is hiring a seasoned Human Resources Director to support the reopening of The Huntington Hotel in San Franciscos exclusive Nob Hill neighborhood. The role involves staffing qualified personnel; ensuring employment statute compliance; overseeing compensation, benefits, training, employee relations; and maintaining safety and compliance programs.

Location

San Francisco, CA (Nob Hill)

Responsibilities

• Direct and supervise Human Resources staff.
• Prepare and maintain the HR budget.
• Maintain thorough, current knowledge of all HR employee regulations and laws, and ensure that the property is in compliance.
• Participate in and administer EEO, Unemployment, Wage & Hour, Workers Compensation, OSHA, ADA, Immigration and Naturalization Service hearings.
• Communicate new policies, information, and directives to all employees.
• Instruct staff in interpretation of HR policies and procedures.
• Ensure staff compliance with HR policies and procedures.
• Coordinate and monitor recruitment, screening, reference checking of all nonexempt personnel.
• Recruit, interview and recommend all exempt personnel.
• Maintain employee benefits programs.
• Set up, approve, and maintain all wage and salary programs, including performance evaluations.
• Recommend and/or approve all employee transitions (new hire, transfer, promotion, etc.).
• Maintain an opendoor policy.
• Monitor and analyze turnover statistics.
• Conduct training classes.
• Update and submit required reports in a timely manner.
• Participate in and monitor the safety committee in compliance with Loss Prevention SOPs.
• Ensure compliance with all HRrelated Loss Prevention SOPs.
• Establish and maintain a safety incentive program.
• Become a certified trainer in all current HR training modules.
• Participate in and monitor the effectiveness of Highgate Hotel Enrichment committee.
• Maintain Heroes of Hospitality (Employee of Month/Year) program.
• Practice positive employee relations, including coaching, counseling & discipline.
• Develop and maintain no cost benefit programs.
• Monitor Service Standards by Position training program.
• Participate in and monitor orientation programs.
• Develop managers for future advancement.
• Ensure managers are using coaching, counseling and discipline to address issues/concerns.
• Ensure Associate Opinion Survey is completed by all employees.
• Condense and expedite paperwork, develop internal communications, improve record keeping.
• Develop and maintain suggestion box program.
• Plan and edit employee newsletter.
• Manage all personnel files.
• Manage resume and application files.
• Develop and monitor recruitment resources.

Qualifications

• At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4year college degree and at least 2 years of related experience; or a 2year college degree and 3+ years of related experience.
• Previous supervisory responsibility required.
• College coursework in a related field helpful.
• Familiarity with and knowledge of employment laws required.
• Long hours sometimes required.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and serviceoriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and serviceoriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

Seniority level

Director

Employment type

Fulltime

Job function

Human Resources

Industries

Hospitality

Job Tags

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