Job Description
Senior Innovation & Operations Analyst - Facilities & Technology
WELLTOWER – REIMAGINE REAL ESTATE WITH US
At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday.
We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long‑term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best‑in‑class team.
ABOUT THE ROLE
Lead comprehensive technology evaluation and pilot programs across senior living facilities, with focus on healthcare operations, business efficiency, and resident care technologies. Manage vendor relationships, ROI analysis, and implementation frameworks for large‑scale technology adoption.
KEY RESPONSIBILITIES
Conduct comprehensive assessments of healthcare and operational technologies
Develop detailed ROI models and business cases for technology implementations
Lead vendor selection process including RFP development and contract negotiation
Analyze market trends and emerging technologies relevant to senior living sector
Design and manage 3‑5 technology pilots annually across multiple facilities
Coordinate pilot implementation with facility operators, WT, and vendor teams
Track pilot performance metrics and success criteria
Develop scaling strategies for successful pilot programs
Build and maintain relationships with technology vendors and industry partners
Coordinate with internal teams including IT, operations, facilities, and procurement
Manage vendor contracts, SLAs, and performance expectations
Facilitate vendor presentations to executive leadership and investment committee
Process Development & Documentation
Create standardized technology evaluation frameworks and decision criteria
Develop implementation playbooks and best practices documentation
Establish change management protocols for technology adoption
Maintain technology inventory and performance tracking systems
Supervise Technology Analysts and Implementation Project Manager
Provide training and mentorship on evaluation methodologies and industry knowledge
Coordinate team project assignments and resource allocation
Support hiring and onboarding of additional team members
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL
Out of area and overnight travel may be expected.
MINIMUM REQUIREMENTS
Bachelor's degree in Engineering, Technology Management, or Business
7+ years experience in technology evaluation, healthcare technology, or consulting
Strong analytical skills with proficiency in financial modeling and ROI analysis
Experience managing vendor relationships and contract negotiations
Project management experience with multi‑site implementations
Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.
WHAT WE OFFER
Competitive Base Salary + Annual Bonus
Generous Paid Time Off and Holidays
Employee Stock Purchase Program – purchase shares at a 15% discount
Employer‑matching 401(k) Program + Profit Sharing Program
Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
Tuition Assistance Program
Comprehensive and progressive Medical/Dental/Vision options
Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.
Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.
Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long‑term compounding of per share growth and returns for our existing investors – our North Star.
Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Job Tags
Contract work, Night shift,