Job Description

Senior Parking Operations Manager

Join to apply for the Senior Parking Operations Manager role at Propark Mobility.

Job Details

Salary Range: $80,000 to $90,000, commensurate with experience, plus 15% incentive bonus.
Work Modality: On-site
Schedule: Full-time
Location: San Francisco, CA

Experience Needed

• You demonstrate strong operational and financial acumen, with the ability to manage complex, high-volume operations in luxury environments.
• You are an exceptional, service-driven leader who sets the tone through presence, professionalism, and example.
• You possess refined verbal and written communication skills, capable of engaging confidently with discerning guests, hotel leadership, and ownership groups.
• You are a highly motivated and polished professional who thrives in fastpaced, guestcentric luxury settings.
• You bring hospitality management experience, preferably within luxury hotels, resorts, or premium parking and mobility operations.
• You are selfsufficient, resourceful, and decisive, able to anticipate needs and resolve issues discreetly and effectively.
• You have a natural ability to connect with people while consistently delivering elevated, memorable guest experiences.
• Minimum of 2 years of progressive management and operational experience in luxury hospitality, parking, or a related premium service industry.
• Bachelors degree with a concentration in business or hospitality management preferred.

Skills and Abilities Needed

• Ability to maintain a flexible schedule to meet the demands of luxury hotel operations and VIP guest needs.
• Exceptional organizational, problemsolving, and timemanagement skills in dynamic, highexpectation environments.
• Strong interpersonal and clientrelations skills, with confidence working alongside hotel executives, ownership groups, and brand representatives.
• Excellent written and verbal communication skills, with a polished, calm, and guestfocused delivery.
• Advanced computer proficiency, including Microsoft Word, Excel, PowerPoint, Outlook, and ADP.

As Senior Account Manager, You Will:

• Lead and mentor onsite managers in delivering luxurylevel service recovery, guest engagement, and daily operational excellence.
• Oversee customer service programs to ensure consistent fivestar experiences for guests, residents, and VIP clientele.
• Maintain impeccable standards for presentation, uniforms, equipment, and fleet, including shuttle vehicles, signage, and guestfacing assets.
• Develop and manage annual operating budgets, aligning staffing, service levels, and expenses with luxury brand expectations.
• Serve as the primary liaison with hotel leadership and ownership, ensuring strong partnerships and exceptional client satisfaction.
• Proactively identify opportunities to enhance guest experience, service flow, and operational efficiency.
• Model a calm, confident, and approachable leadership presence aligned with highend hospitality standards.
• Perform additional duties as assigned by company leadership.

Whats In It for You?

• We promote from within park your career here.
• Complimentary parking.
• Flexible scheduling, paid holidays, and wellness benefits.
• Free and confidential Employee Assistance Program (EAP) available 24/7 for employees and their families, including three free counseling sessions per household member.
• (FullTime Employees) Paid vacation plus an additional day off to celebrate your birthday.
• (FullTime Employees) Comprehensive benefits package including medical, HSA, FSA, dental, vision, commuter benefits, pet insurance, and a 401(k).
• Seven paid holidays, including New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a Birthday (Floating Holiday).

About Propark Mobility

Propark Mobility partners with some of the most prestigious hotels, resorts, and mixeduse luxury properties across the country. Our teams deliver experiences that reflect the sophistication of the brands we serve, while remaining warm, intuitive, and genuinely welcoming. Our service philosophy is grounded in Approachable Luxury a refined approach to hospitality that balances elevated standards with authenticity and ease. We believe true luxury is felt through thoughtful service, personalized interactions, and seamless execution, not formality for formalitys sake. Founded in 1984 in Hartford, CT, Propark Mobility has grown to over 750+ locations nationwide and continues to expand rapidly, with a fiveyear plan to significantly scale our premium hospitality footprint.

Apply today! We cant wait to meet you!

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.

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